Welcome to Gateway Immigration Services!
These Terms and Conditions (“Terms”) govern your use of the Gateway Immigration Services website (the “Website”) and the services we offer (“Services”). By accessing or using the Website or engaging our Services, you agree to be bound by these Terms.
1. About Us
Gateway Immigration Services is a company regulated by the Office of the Immigration Services Commissioner (OISC) under reference number F202331638. . We are committed to providing professional and ethical immigration advice and services to our clients.
2. Use of the Website
The Website is for informational purposes only and does not constitute immigration advice. The information on the Website is general in nature and may not apply to your specific circumstances. You should always seek professional advice from a qualified immigration advisor before making any immigration decisions.
3. Our Services
We offer a range of immigration services, including advice on visa applications, settlement applications, and citizenship applications. You can find a detailed description of our Services on the Website.
4. Engagement of Services
By engaging our Services, you confirm that you have read and understood these Terms and Conditions. We will provide you with a Client Care Letter outlining the specific services we will provide, the fees involved, and the expected timeframe for completion. You must sign the Client Care Letter before we commence any work on your behalf.
5. Fees and Payment
Our fees are clearly outlined in the Client Care Letter. All fees are payable in advance unless otherwise agreed. We accept bank card payments as well as direct bank transfers.
6. Your Responsibilities
You are responsible for providing us with accurate and complete information about your circumstances. You must also follow all instructions and deadlines provided by us.
7. Confidentiality
We will treat all information you provide us with in strict confidence, in accordance with the Data Protection Act 2018.
8. Complaints
If you are unhappy with our Services, please contact us in writing to complaints@ukvisagateway.com to discuss your concerns. We will try to resolve the issue amicably. If we are unable to resolve the complaint to your satisfaction, you may refer your complaint to the OISC.
9. Limitation of Liability
We will use reasonable skill and care in providing our Services. However, we cannot guarantee the outcome of any immigration application. We are not liable for any loss or damage arising from your use of the Website or our Services.
10. Intellectual Property
The content of the Website, including all text, graphics, logos, and trademarks, is the property of Gateway Immigration Services or our licensors. You may not copy, reproduce, modify, or distribute any of this content without our written permission.
11. Termination
We may terminate these Terms and Conditions or your access to the Website or Services at any time for any reason.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us at info@ukvisagateway.com or by phone at 0203 4799979.
14. Updates to These Terms and Conditions
We may update these Terms and Conditions from time to time. We will notify you of any changes by posting the revised Terms and Conditions on the Website. You are responsible for checking the Website periodically for any updates.
By using the Website or engaging our Services, you agree to these Terms and Conditions.
